1. Introduction
Alexander Roynon, based in Texas, U.S., is an automation engineer specializing in designing and deploying customer-engagement workflows on social media platforms and processing business-provided metrics. This Privacy Policy describes how I collect, use, disclose, and safeguard information in the course of providing my services.
2. Information I Collect
- Public Social Media Data
- I access and process content, comments, and engagement metrics that are publicly available on social media platforms (e.g., Facebook, Instagram, Twitter).
- I do not access private profiles, direct messages, or any data not publicly accessible.
- Business-Provided Metrics
- Clients may share with me dashboards, spreadsheets, or exports containing performance metrics (e.g., click-through rates, conversion data, customer feedback summaries).
- I treat all such data as “Client Data.”
- No Personal Data Collection
- I do not collect personal information (e.g., names, emails, phone numbers) from end-users unless it is already publicly visible on social media.
- I do not solicit, store, or retain sensitive personal data.
3. How I Use Information
- Service Delivery
- To design, configure, and optimize automation workflows.
- To generate reports and insights based on Client Data and public social media metrics.
- Improvement & Support
- To debug, maintain, and improve the workflows I provide.
- To communicate with clients regarding setup, training, and ongoing support.
4. Information Sharing
- With Clients
- Processed reports, templates, and configurations are shared directly with the client who provided the data.
- With Service Providers
- I may employ third-party tools (e.g., workflow platforms, analytics services) under strict confidentiality and data-processing agreements.
- Legal Compliance
- I may disclose information if required by law or to protect rights, property, or safety.
5. Data Retention
- Client Data
- Retained only as long as necessary to fulfill the agreed-upon services.
- Public Metrics
- Aggregated or anonymized reports may be archived for up to 24 months to enable trend analysis, with no personal identifiers retained.
6. Security Measures
I implement industry-standard safeguards to protect data, including:
- Secure, access-controlled servers and encrypted backups
- Role-based access controls for any collaborators or service providers
- Regular vulnerability assessments
7. Third-Party Links & Tools
- If you interact with my website or templates (where applicable), you may encounter links to external sites. I am not responsible for their privacy practices.
- Any third-party tools used strictly adhere to data-processing agreements that prohibit unauthorized data usage.
8. Children’s Privacy
My services are intended for businesses and professional use. I do not knowingly collect data from individuals under 13 years of age.
9. Your Privacy Rights
- Access & Correction: Clients may request copies of their data or corrections at any time.
- Deletion: Clients can request deletion of their data in accordance with contractual terms.
- Opt-Out: You may withdraw consent for certain processing activities by contacting me (see Section 11).
10. Changes to This Policy
I may update this Privacy Policy to reflect changes in my practices or legal requirements. I will notify clients of material changes at least 30 days before they take effect.
11. Contact
If you have questions or wish to exercise any privacy rights, please contact:
Alexander@roynon.engineer